Frequently Asked Questions Contact Us
Bedding
- overview
- Silk Duvets
- Woolen blankets & woolen mattress pad
Formal Wear
- overview
- Business & Casual Wear
- Wool Coats
Misc.
- Silks & Rayons
- Linens
- Down Outerwear

BEDDING

Down Duvets, Sleeping Bags and Feather Beds

Our system has a special program for down duvets and feather beds. An initial pre-moistening, then a fast extract gets rid of all the air in the duvet, allowing water, citrus and enzyme soaps to penetrate into the down and give it a really good cleaning. Blasts of steam throughout the 90 minute cleaning cycle bring the temperature up high enough to kill mites and other critters that like to live in down.

It takes a few days for us to clean a down duvet (or a feather bed) because we dry it several times (for hours), hanging it in our hot boiler room overnight between dryings. The biggest problem with cleaning down is getting it dried well enough – if it isn't absolutely dry, it provides a great medium for mildews, molds and fungi, inviting these allergens to set up house.

If your down duvet has old stains, these are unlikely to come out completely with any type of cleaning – but you can rest assured that with our process, stains will likely lighten and your duvet will be clean and sanitary.

Silk Duvets

These wonderful duvets keep you warm in the winter and cool in the summer, but, like all silks, they require special care. If your duvet is silk inside, please let us know – we can’t tell by looking at the outside unless the care label is intact.

Woolen blankets and woolen mattress pads

Woolen blankets love to absorb odours. Our deep cleaning penetrates the fibres to freshen up your woolen blankets and make them soft, supple and cozier than ever. Mattress pads come out clean, soft and fluffy.

Formal wear

Evening gowns, grad dresses, fancy blouses, and formal wear of all descriptions will exceed your expectations. No need to sign a waiver for beads and sequins: our solvent-free system will not damage these. Sometimes, however, if beads are glued on rather than sewed, these may release during our process. Since we have no way of knowing what type of glue the manufacturer has used, unfortunately, we can’t accept responsibility for glues that let go.

Tuxes and tails, particularly whites, come out brilliantly clean with our system.

Business and casual wear

From Armani suits to beachwear, we clean it all! Here’s what some of our customers have to say about our service:

Wool coats

We take special pride in returning woolen coats to their best possible condition. We groom and brush each coat, removing pilling and lint and fluffing up the pile. Since woolens absorb and retain regular drycleaning solvent, you may be used to the harsh chemical smell that lingers after cleaning. You’ll be amazed at the difference: your coat will smell clean and fresh, will feel soft and will look stunning!

Silks and rayons

Silks and rayons require special care, and we have a special program for cleaning these high-maintenance items. In some instances, there may be a risk to cleaning a silk or rayon article. If we identify your garment as a high risk item, we’ll warn you of that and may in rare circumstances suggest you take it to a solvent-based cleaner. (We’ll recommend a cleaner that uses a hydrocarbon system, a less toxic system than regular drycleaning solvent.)

Linens

Linens love our system! For spectacular results, bring us your linens!

Down Outerwear

Similar to our down duvet program, your down outerwear will get completely penetrated with citrus and enzyme cleaners and water in a super-hot cycle for deep-down cleaning. We’ll dry it for several hours and hang it overnight in our hot drying room, then dry it again the next day.


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